Word Power: Communication for Connection
Resources and Research 2017
The Center for Nonviolent Communication
The Psychology of Language: Which Words Matter the Most When We Talk
https://blog.bufferapp.com/which-words-matter-the-most-when-we-talk-the-psychology-of-language
The psychology of language – psycholinguistics
https://us.sagepub.com/en-us/nam/the-psychology-of-language/book240715
The psychology of language and communications journal
https://www.degruyter.com/view/j/plc
Max Planck Institute for Psycholinguistics
http://www.mpi.nl/departments/psychology-of-language
Words Can Change Your Brain: 12 Conversation Strategies to Build Trust, Resolve Conflict, and Increase Intimacy
https://www.amazon.com/Words-Can-Change-Your-Brain/dp/1594630909/saloncom08-20
What Constant Exposure To Negative News Is Doing To Our Mental Health
http://www.huffingtonpost.com/2015/02/19/violent-media-anxiety_n_6671732.html
The work of British psychologist Dr. Graham Davey, who specializes in the psychological effects of media violence, “Negative news can significantly change an individual’s mood — especially if there is a tendency in the news broadcasts to emphasize suffering and also the emotional components of the story,”
How the Negative News Cycle Can Impact Mental Health
http://www.goodtherapy.org/blog/how-the-negative-news-cycle-can-impact-mental-health-1110152
The near-constant barrage of stories about disease outbreaks, war, and natural disasters are taking a toll on people who consume the news, said Dr. Mary McNaughton-Cassill, a psychologist who studies the connection between stress and the media.
- Holman, E. A., Garfin, D. R., and Silver, R. C. (2013). Media’s role in broadcasting acute stress following the Boston Marathon bombings. Proceedings of the National Academy of Sciences of the United States of America, Vol 111 (1), 93-98. doi:10.1073/pnas.1316265110
- Moeller, S. D. (1999). Compassion Fatigue: How the Media Sell Disease, Famine, War and Death. New York, NY: Routledge.
- Schwarzer, R. (1997). Psychosocial Notebook. Retrieved from http://www.macses.ucsf.edu/research/psychosocial/anxiety.php
- Szabo, A. and Hopkinson, K.L. (2007). Negative psychological effects of watching the news in the television: Relaxation or another intervention may be needed to buffer them! International Journal of Behavioral Medicine, Vol 14 (2), 57-62. doi:10.1007/BF03004169
The Psychological Effects of TV News
https://www.psychologytoday.com/blog/why-we-worry/201206/the-psychological-effects-tv-news
Online Social Networking and Mental Health https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4183915/
Experimental evidence of massive-scale emotional contagion through social networks
ADI Kramer, JE Guillory… – Proceedings of the …, 2014 – National Acad Sciences
Significance
We show, via a massive (N = 689,003) experiment on Facebook, that emotional states can be transferred to others via emotional contagion, leading people to experience the same emotions without their awareness. We provide experimental evidence that emotional contagion occurs without direct interaction between people (exposure to a friend expressing an emotion is sufficient), and in the complete absence of nonverbal cues.
Emotional states can be transferred to others via emotional contagion, leading people to experience the same emotions without their awareness. Emotional contagion is well established in laboratory experiments, with people transferring positive and negative emotions to others. Data from a large real-world social network, collected over a 20-y period suggests that longer-lasting moods (e.g., depression, happiness) can be transferred through networks [Fowler JH, Christakis NA (2008) BMJ 337:a2338], although the results are controversial. In an experiment with people who use Facebook, we test whether emotional contagion occurs outside of in-person interaction between individuals by reducing the amount of emotional content in the News Feed. When positive expressions were reduced, people produced fewer positive posts and more negative posts; when negative expressions were reduced, the opposite pattern occurred. These results indicate that emotions expressed by others on Facebook influence our own emotions, constituting experimental evidence for massive-scale contagion via social networks. This work also suggests that, in contrast to prevailing assumptions, in-person interaction and nonverbal cues are not strictly necessary for emotional contagion, and that the observation of others’ positive experiences constitutes a positive experience for people.
Words affect mood
C Sagioglou, T Greitemeyer – Computers in Human Behavior, 2014 – Elsevier
Emotion and language: valence and arousal affect word recognition.
V Kuperman, Z Estes, M Brysbaert… – Journal of Experimental …, 2014 – psycnet.apa.org
The role of language in the development of emotion regulation.
PM Cole, LM Armstrong, CK Pemberton – 2010 – psycnet.apa.org
[BOOK] Language as a local practice
A Pennycook – 2010 – books.google.com
Inspiring others: The language of leadership
JA Conger – The executive, 1991 – amp.aom.org
While we have learned a great deal about the necessity of strategic vision and effective leadership, we have overlooked the critical link between vision and the leader’s ability to powerfully communicate its essence. In the future, leaders will not only have to be effective strategists, but rhetoricians who can energize through the words they choose. The era of managing by dictate is ending and is being replaced by an era of managing by inspiration. Foremost among the new leadership skills demanded of this era will be the ability to craft and articulate a message that is highly motivational. Unfortunately, it seems that few business leaders and managers today possess such skills. To make matters worse, our business culture and educational system may even discourage these skills.
Conger examines why these skills are so critical and what the new language skills of leadership will be. He looks at how leaders through their choice of words, values, and beliefs can craft commitment and confidence in their company missions. He also explores the importance of rhetorical techniques such as stories, metaphors, and rhythm to generate excitement and enthusiasm about the leader’s message.
[PDF] Not all moods are created equal! exploring human emotional states in social media
MDCS Counts, M Gamon – 2012 – microsoft.com
Positive psychology of words
[HTML] Positive psychology interventions: a meta-analysis of randomized controlled studies
L Bolier, M Haverman… – BMC public …, 2013 – bmcpublichealth.biomedcentral.com
Trust
Building trust: Heart rate synchrony and arousal during joint action increased by public goods game
P Mitkidis, JJ McGraw, A Roepstorff, S Wallot – Physiology & behavior, 2015 – Elsevier
Building trust communities using social trust
S Nepal, W Sherchan, C Paris – International Conference on User …, 2011 – Springer
MH Hsu, TL Ju, CH Yen, CM Chang – International journal of human- …, 2007 – Elsevier
Creating urban classroom communities worthy of trust
CD Ennis, MT McCauley – Journal of Curriculum Studies, 2002 – Taylor & Francis
Cultivating trust and harvesting value in virtual communities
CE Porter, N Donthu – Management Science, 2008 – pubsonline.informs.org
[PDF] Deliberative dialogue to expand civic engagement: What kind of talk does democracy need?
ML McCoy, PL Scully – National Civic Review, 2002 – ncdd.org
[BOOK] Philosophical papers: Volume 1, Human agency and language
C Taylor – 1985 – books.google.com
[BOOK] Language in the News: Discourse and Ideology in the Press
R Fowler – 2013 – books.google.com
[BOOK] Talking voices: Repetition, dialogue, and imagery in conversational discourse
D Tannen – 2007 – books.google.com
Rethinking dialogue in networked spaces
NC Burbules – Cultural Studies? Critical Methodologies, 2006 – journals.sagepub.com
Arguments, dialogue, and negotiation
L Amgoud, S Parsons, N Maudet – … of the 14th European Conference on …, 2000 – dl.acm.org
AL Forest, JV Wood – Psychological science, 2012 – pss.sagepub.com
Ostracism: The kiss of social death
KD Williams – Social and Personality Psychology Compass, 2007 – Wiley Online Library
What’s in a frame? Surface evidence for underlying expectations
D Tannen – Framing in discourse, 1993 – books.google.com
Baby’s first words
T Tardif, P Fletcher, W Liang, Z Zhang… – Developmental …, 2008 – psycnet.apa.org
Negative words
S Kuhlmann, C Kirschbaum, OT Wolf – Neurobiology of learning and …, 2005 – Elsevier
Recognition memory for emotionally negative and neutral words: An ERP study
EJ Maratos, K Allan, MD Rugg – Neuropsychologia, 2000 – Elsevier
Automatic vigilance for negative words is categorical and general.
Z Estes, JS Adelman – 2008 – psycnet.apa.org
MJ Hofmann, L Kuchinke, S Tamm, MLH Võ… – Cognitive, Affective, & …, 2009 – Springer
W Mansell, A Ehlers, D Clark, YP Chen – Anxiety, Stress & Coping, 2002 – Taylor & Francis
[HTML] Positive words carry less information than negative words
D Garcia, A Garas, F Schweitzer – EPJ Data Science, 2012 – Springer
Negative words Attentional bias
Optimism and attentional bias for negative and positive stimuli
SC Segerstrom – Personality and Social Psychology Bulletin, 2001 – psp.sagepub.com